Niraamaya Wellness Retreats Backwaters And Beyond Kumarakom

This property has a lot of potential but unfortunately has not been maintained and therefore needs a refurbishment. Bedroom was large with balcony and the bed comfortable. Restaurant food was very good and the staff very friendly. Pool area was nice and the grounds beautiful. The property is in an idyllic location. Staff at reception were friendly but totally inexperienced- they really need to be trained better. Management of the premises was very poor - no one seemed to be in control of services and customer care. Very pricey given the lack of trained staff and overall poor maintenance of the place.

The staff and facilities at the hotel were amazing, it really was a taste of paradise. Unfortunately, I was ill during most of my stay as I'd picked up a stomach infection on my travels just before I flew in the Kerala. So I was unable to eat or do very much for the first 5 days of my stay. However the staff could not have been better, Lekha, Soniya and Prasoona would check in with me a number of times during the day, making sure that I was ok and well looked after. They ensured that I was taken to hospital when I needed treatment, and Soniya stayed with me to ensure I was ok. When I was feeling a little better, Lekha took me out to enjoy the facilities, including the garden and incredible views over the waters, and to see the talented local dancers who performed in the evening. When I was eventually able to eat a little, Jamon the cook was fantastic and soon got me eating again, catering to what I was able to eat. All of the waiting staff at the restaurant were brilliant too, including Cautram and Gopakumar who also went the extra mile to make my stay special. I think I was probably the only solo traveller there, but I plan on coming again and hopefully in better health, to fully enjoy this beautiful hotel.

Most friendly and well trained staff. Attention to detail. Emphasis on wellness

The Superior Villa with Lake View is fabulous We were celebrating 50th B-day of my husband and they organized a cake, that was delivered in the room for breakfast In the evening we enjoyed the activity - typical dance and music The Spa is stunning +++ The restaurant fabulous! The Indian food ++very good and a great service team We requested to help us to organize the backwater tour in the area of the hotel and it was amazing. Don't miss it! (much better than the one's in Alleppey) Location, you can enjoy the gardens, swimming pool, lake view or go out of the hotel for a walk

Stayed for 2 days at this beautiful resort. However, the checkin was supposed to be at 2 and we got our rooms only by 4. However the staff was very nice and did offer us activities to do while waiting for it. The superior room was very large and over looking the lake. The Breakfast is quite nice, not many options but the food is tasty. The price of the dishes are very reasonable as well. Pool is very clean and temperature controlled. Location is a good, however you will need auto or a taxi to go around anywhere near. The hotel can arrange boat rides, autos at reasonable price as well.